Parent Portal FAQs

Connected • Responsive • Secure
Introducing Veracross, Magnus Health, and Seesaw

The Veracross Parent Portal is the new password-protected home for directories, report cards, forms, conference sign-ups, and more. Many features will be launched over the summer and by the first day of school. Other features will be rolled out over the course of the 2020-2021 school year. Magnus Health is a well-known healthcare management system for schools. Like Veracross, the Magnus Health SMR (Student Medical Record) is a web-based system, so parents will have continuous access to their child’s health record and the ability to make updates when needed.

Refer to this introduction for more information.

Frequently Asked Questions

How do I access the Veracross Portal?

Click “Communities” and then “Parents” from the navigation menu of this website or go directly to We recommend that you bookmark the site for easy access.

Can I access the Veracross Portal on my mobile device?

Yes, the Veracross portal is available via a web browser on mobile devices.

I forgot my password. How can I reset it?

Click the “Can’t access your account?” link on the portal sign-in screen and follow the prompts.

How do I update my contact information?

Click the “Family Information Form” button on the portal homepage.

Do I need to enter information in both Veracross and Magnus Health?

Parent/guardian demographic information including name, phone numbers, address, and email address are entered within Veracross and this information will sync to Magnus Health. Emergency contacts entered in Veracross do not sync to Magnus at this time.

How do I access the Magnus Health portal and the app?

To get started with Magnus Health, check out this introductory video.

To sign in to the Magnus Health Portal using a web browser:

Log in to the Veracross Parent Portal, click the Magnus Health button, and use your Veracross username and password to sign in. 

To use the the Magnus Mobile v2 app:

  1. Log in to Magnus via a web browser as described above
  2. Hover over your name within Magnus at the top left of screen
  3. Choose "Change Credentials"
  4. Create a username and password that only you know and will remember; this username/password combination will be used as your mobile app login only. The mobile app does not work with the Veracross single sign-on
  5. Download the Magnus Health mobile app from the App Store or Google Play

Families will use the Magnus Health app daily to report their child’s temperature check and to complete a COVID-symptom question list. The completed questionnaire must be submitted prior to 7:30 am. daily. If it is not, the student will be screened by the school nurse before entering their classroom.

The questions will include:

  1. What is your student's temperature?
  2. Is your student experiencing any of the following?
  • headache
  • body aches
  • fatigue not explained by other circumstances
  • runny nose or congestion not explained by allergies
  • cough (different from baseline if your child has asthma
  • shortness of breath
  • nausea, vomiting or diarrhea
  • new loss of taste or smell
Why don’t I see any events when I click My Calendar?

The Veracross calendars are not currently used. Instead, all school events are posted on the school’s public website at

What is the Messages page? How does it work?

The portal’s “Messages” feature works as an archive of emails that have been sent to you via Veracross distribution lists (aka system-generated email lists). More messages will be archived here as Belmont Day begins to use Veracross as our primary email service. This will allow you to refer back to important messages without needing to search your email inbox. 

The Messages page does not display emails that were not sent via the Veracross system. For example, if a teacher replied to an email you sent them, their email would not be archived here.

What security measures are taken to protect personal information and other data?
  • You have your own unique username and password. Make sure you choose a password that is hard to guess and never share your login credentials with others, including your child.
  • The information for each student is visible only to the parents or guardians with whom Belmont Day has been authorized to share it. Other Belmont Day families, and the public, cannot see information specific to your child (e.g. report cards, attendance).
  • Directory information is only visible to the Belmont Day School community (current parents, faculty, and staff). It is not visible to the public.
  • Veracross undergoes an annual independent audit of their privacy practices and follows industry-leading principles for maintaining subjects’ privacy. 
How do I access Seesaw?

Seesaw requires an invite from your child's teacher in order to sign up. Up to 10 family members can connect to one child's journal. Email invites for Seesaw will be sent in mid- to late August. For more information about Seesaw, see the Seesaw Help Center or contact Lower School Head Minna Ham.

How do I access Google Classroom?

Parents/guardians cannot sign in to their child’s Google Classroom classes. However, teachers will use Classroom email summaries to notify you of your student’s activity in Classroom. You will receive an email invitation after the start of the school year. You have 120 days to accept an invitation before it expires. You can unsubscribe from summaries at any time. 

Who can I contact if I have additional questions?

For questions about the Veracross Parent Portal, please contact Erik Smith, 617-932-3846.
For questions about Magnus Health, please contact Liz LaRocque, RN, NCSN, 617-932-3901.

Magnus Health App logo

Magnus Health Mobile App Instructions